Mesh 5.0 is here!


#351

I would wait for quite a while. It can take a long time.


#352

ok. and it doesnt require internet to receive the update? How dos it accomplish this?

Ok i found the progress bar


#353

Yeah it took me around 40 mins per mesh device to do the firmware upgrade.


#355

Was support able to help you with your device? I have one device that did the same thing.


#356

What about devices that are using google’s Family Link. I can load apps to my kids devices via my account. but technically they have there own google ID.


#357

Hi,

I am just received my first goTennas today - South Africa - and started to pair and upload the firmware to my first (green) device. I charged it and left it with my Android phone to complete the upgrade. When I returned there was an firmware update error. When I switch it on the light glows white for a bit (1-2 seconds) then starts blinking (about 3/4 times a second)

I can not pair with the device any more and don’t know how to proceed.

Thanks, any help will be appreciated.


#358

Hello! Per community guidelines, I’ll help you out in our DM.


#359

I have to say, I am highly disappointed in Gotenna for charging a subscription for 6 hop functionality. I would have purchased several more units in the last month, but 3 hops is entirely non-competitive and doesn’t meet my needs. Instead of having a unit on my roof, one in my pocket, one in my office, and units with my wife and both kids… I’m backing off. Paying an annual subscription for an occasionally-used product… especially per device, doesn’t make sense.

I understand the allure to building a recurring revenue stream, but you are hurting the development and network effect of pervasive devices with any sufficient density here. You’re at a point now where an increasing number of people are getting frustrated that they can rarely reach anyone, and you charge for more hops? Nuts. Short-sighted, and certainly causes me to retreat from support of your company and concept.